ADSL Broadband  | Phone/Internet BundleWireless |  Websites  |  Dial-up  |  Terms & Conditions
 
 


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ADSL Broadband | Wireless Broadband | ADSL/Phone Bundle | Dial-up | Domain hosting

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ADSL Pricing and Plans

  ADSL1 - FREE offpeak data from 1am – 8am. Connection is slowed to 64K once monthly quota is reached.
                          Data exceeded in offpeak quota will be deducted from peak quota. No excess data usage charges.
256K/64K
1.5Mb/256K
8Mb/1Mb
2Gb @ $39.60/mth
+ 2Gb free offpeak data
5Gb @ $49.95/mth
+ 5Gb free offpeak data
5Gb @ $60.50/mth
+ 5Gb free offpeak data
5Gb @ $46.20/mth
+ 5Gb free offpeak data
10Gb @ $59.95/mth
+ 10Gb free offpeak data
10Gb @ $70.50/mth
+ 10Gb free offpeak data
UNLIMITED @ $48.40/mth
20Gb @ $63.80/mth
+ 20Gb free offpeak data
25Gb @ $73.90/mth
+ 25Gb free offpeak data
  ADSL2 20Mb/1Mb†‡
UNLIMITED @ $69.30/mth
50Gb @ $78.95/mth
+ 50Gb free offpeak data
 5Gb @ $60.50/mth + 5Gb free offpeak data 
10Gb @ $70.50/mth + 10Gb free offpeak data
25Gb @ $73.90/mth + 25Gb free offpeak data
50Gb @ $78.95/mth + 50Gb free offpeak data
100Gb @ $83.55/mth + 100Gb free offpeak data
 UNLIMITED @ $89.50/mth
100Gb @ $83.55/mth
+ 100Gb free offpeak data
UNLIMITED @ $89.50/mth
If a service is being shaped (slowed down), additional data can be purchased to unshape the service @ $2.20/Gb
NEW ACTIVATION FEE     (once off)     CHURN/TRANSFER FEE
6mth contract $99
24mth contract FREE
Transfer from another provider to Hwy Free
 

SERVICE INFORMATION

Data usage is counted for downloaded and uploaded data.
Speeds are theoretical network maximum speeds. Actual speeds may be less due to a number of factors including network configuration, copper wire quality & length from exchange, exchange type, customer premises interference, traffic and equipment.
• For disconnections within contract period, an early termination fee of $88 will apply. No additional contract payout is necessary.
•  Change to ADSL plan data limit - $25
•  Change to ADSL plan link speed - $33
•  30 days written notice from start of new billing period requesting termination is required (email accepted).
•  See application form for full Terms & Conditions.
•  Free technical phone support provided
•  Static IPs available - $5.50/mth

HARDWARE 
• ADSL 4 port modem/router
Connects up to 4 computers via ethernet (hardwired). Inbuilt firewall. Phone filter/splitter included.
$69
• ADSL single port modem
Connects 1 computer via ethernet (hardwired). Inbuilt firewall. Phone filter/splitter included.
$56
• ADSL 4 port Wireless modem/router
Allows access to ADSL via WIFI - ideal for laptops, iPhones, tablets etc; so you can connect anywhere in the house without the need for cables. Can also connect up to 4 computers via ethernet (hardwired). Inbuilt firewall.
$99
• Line filters
For every phone/fax connected to the same line as your ADSL modem, you will need a line filter. One line filter is included with each modem; so if you have 2 phones around the house, you will need to purchase 1 additional line filter. If you have cordless phones (multiple handsets to one base station and one phone line socket), you do not need any additional filters.
$13 ea.
DOWNLOAD ADSL APPLICATION FORM

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PHONE/INTERNET BUNDLE    (12mth contract)

250Gb ADSL2 + UNLIMITED PHONE CALLS
$110/mth
250Gb ADSL2 + UNLIMITED PHONE CALLS
$165/mth
Calls to Local numbers
$0
Calls to STD numbers
$0
Calls to Mobile numbers
$0
Calls to 13/1300/1345 numbers
40cts/call (no flagfall)
Call Forwarding to Local numbers
15cts/call (no flagfall)
Call Forwarding to Mobiles or STD numbers
33cts/min (no flagfall)
Calls to International numbers
rates coming soon
MISCELLANEOUS FEES

DSL Activation fee per new service $99
DSL Churn fee per existing service $33
Early termination fee (service is disconnected prior contract term) $88
Fee for incorrect call out - where Telstra technician attends premises $125
Fee for end user contacting Telstra Fault Desk directly $99
Minimum contract term 12 months
Static IPs available - $5.50/mth
Purchase more data to lift shaping - $2.20/Gb

Terms & Conditions
The following information relates to the provision of the Fixed Voice & DSL plan offer;
The Bundle Fixed Voice & DSL 250GB offer is available for services connecting to any enabled Telstra exchange.
As the offer includes two services, Fixed Voice service and a Broadband service, each service must be active for the monthly fee to apply.
• The bundled plan is based on a Residential phone line. The cost for the Bundle Fixed Voice & DSL 250GB if on a Business phone line is $169.
• The Business Line plan is intended solely for normal commercial use by small business and home offices.
Combinations of factors are used to determine excessive use, including but not limited to: the number of unique numbers called, international calls forwarded, minutes used and other factors.
Unreasonable use of the service is considered to be;
i) using a device that re routes calls to/from the voice service to another voice network;
ii) using the service in bridging of conference calls;
iii) using the voice service for any other purpose than primary function of person-to-person
voice communication; and
iv) Hwy reserves the right to change these terms at any time.
DOWNLOAD ADSL/PHONE BUNDLE APPLICATION FORM

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WIRELESS/MOBILE BROADBAND Pricing and Plans

Data is caculated per calendar month. Excess Mbs @ 8.8cts/Mb
MBB PLANS (24mth contract includes free modem)
COST
Wireless 200Mb
$19.95/mth
Wireless 1.5Gb
$30.80/mth
Wireless 5Gb
$39.35/mth
Wireless 9Gb
$48.40/mth
Wireless 12Gb
$65.45/mth
Wireless 18Gb
$83.05/mth
ADDITIONAL CHARGES
COST
SIM (non-refundable)
$13.75
USB Modem (on Monthly contract)
$89
USB Modem (on 24 Month contract)
Free
Plan Change Fee (data upgrades/ downgrades)
$11
EARLY CANCELLATION FEES    if service is cancelled within 24mth contract period
Up to 6mths
$89
7 - 12 months
$70
13 - 18 months
$46
19 - 24 months
$22

SERVICE INFORMATION
• The service is only compatible with Windows 2000 SP4+, XP, Vista and Win 7 operating systems, and MAC OS 10.4+.
• The service is provided via Optus’ 3G/HSDPA or GSM Network which covers 80%+ of the population. If upon activating the service, you discover that you do not have coverage, Hwy will provide full refund for the modem. SIMs and the first month's prorata charges are not refundable.
• Excess data is charged at 8.8cts/Mb. Data usage includes both downloads and uploads and is calculated per calendar mth.
• When usage reaches 6Gb on any plan, the service will be suspended temporarily until midnight of the last day of that month. On 6Gb plan, service will suspended when usage reaches 7Gb.
• Maximum download speeds on 3G/HSDPA network are up to 3.6 Mbps. Speeds are theoretical maximums. Actual speeds will vary and may be slower. Based on Optus’ network testing, an average End User experience can range between 500 kbps and 1.2 Mbps. Theoretical GSM speeds – up to 50kbps.
• A wireless service may adversely affect applications that are sensitive to latency, jitter or packet loss, such as voice or real time video streaming, or those that require high volume continuous file transfers. It is a mobility internet access product and is not intended to be used as a fixed broadband replacement.

DOWNLOAD WIRELESS APPLICATION FORM   |   Optus 3G Network Coverage Locator

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WEBSITE DESIGN, HOSTING & SEO SERVICES
DOMAIN REGISTRATION        Domain Registration & Hosting Application
Registering a Domain Name is like registering a business name. You can check availability and register your domain here.
Domain registration/renewal costs are:
.com.au / .net.au     - $69/2yrs
.asn.au / .org.au      - $39/2yrs
.com / .net               - $24.95/1yr.
If you require assistance in registering your domain, feel free to contact us.
Once you have your own domain name, we can then delegate and host it for you so it becomes live on the World Wide Web.

DOMAIN HOSTING      All hosting packages include access to website statistics

yourcompanyname.com.au (or .com, .net.au etc.)
Personal - 50Mb webspace, 1Gb traffic, 5 email accounts, 2 SQL databases
SOHO - 100Mb webspace, 2Gb traffic, 10 email accounts, 5 SQL databases
Business - 200Mb webspace, 4Gb traffic, 25 email accounts, 5 SQL databases
Business 2- 500Mb webspace, 10Gb traffic, 50 email accounts,10 SQL databases
Setup Fee $22 (once off)
$9.95
$14.95
$19.95
$26.95
VIRTUAL DOMAINS

yourcompanyname.hwy.com.au
This includes an email alias of your choice: alias@yourcompanyname.hwy.com.au.

Setup Fee $22 (once off)
Hosting Fee $9.95/mth
WEBSITE DESIGN
Need a shopping cart for your business or need to revamp your existing website? Or are you after something simple - just to get a presence on the net - and don't want to pay big bucks? Give Hwy a call and we’ll discuss your new website design in your language with your goals and business objectives in mind. We pride ourselves on our "No Spin" policy. We keep it simple. No jargon. No hype. Just the facts – in plain English. Call us about a website so we can work out your requirements and provide you with a quote. We guarantee that we'll probably be the best quote you get with an after-support service that's second to none!
SOCIAL NETWORKING & SEO
Facebook pages, Blogs, Twitter, all kinds of social media - whatever you want set up, we can do it for you.
Payng an SEO company so your website gets better rankings on Google? We guarantee you are paying too much! Contact Hwy to discuss what we can do for you or set it up so you can manage it yourself.

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DIAL-UP Internet

MONTHLY PLANS

All plans below are provided with premium quality service. We do not provide an economy or reduced quality service with any of our plans.
Account Creation Fee
$11 Once off payment for new dial-up accounts
Lite Plan 5 hrs/mth $5.50 per mth Additional hrs @ $3.30 per hr ~ Unlimited megs
I
deal for those who use the Net mainly for email

Plan 10

10 hrs/mth

$11 per mth

Additional hrs @ $2.20 per hr ~ Unlimited megs

Plan UL/500

UNLIMITED hrs/mth
with 500meg of data.

$19.95 per mth

Additional data @ 22cts/meg
Non-credit card payment will require 3mths advance payment
Terms & conditions

Plan UL

UNLIMITED hrs/mth
with UNLIMITED data.

$24.75 per mth

Non-credit card payment will require 3mths advance payment
Terms & conditions
ADDITIONAL SERVICES
Additional email accounts or EMAIL ONLY accounts $5.50/mth - no setup fee
Email aliases, eg. thejonesfamily@hwy.com.au
Emails sent to your alias simply redirect to your existing Hwy email account. There is no limit to the number of characters in an alias.
Free
Redirection services $5.50/mth or free for customers who maintain a paid active service.


Non-credit card monthly payments which are 21 days past the specified due date of payment may be disabled and a $11 reactivating fee will apply.
We provide up to 10 Meg of web space, free of charge for your personal or business web page.
FREE technical phone support 9am till 7pm Monday to Friday and Saturdays 9am till noon.

At the start of each month, we will send you an account via email. You can also check your Internet usage at any time with our on-line Timecheck, so you have your own record of when and for how long you've used the Internet.

DOWNLOAD DIAL UP APPLICATION FORM

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All prices are GST inclusive